Getting Help

The team at Tactus Therapy is here and eager to assist you. We have several ways for you to reach out for support whenever you need it.

Help Yourself by Searching our Docs

We've got dozens of articles that explain, in detail, each feature and treatment of the Virtual Rehab Center right here in our Help Center. You can search using the in-app help widget or search the home page of our knowledge base: https://help.rehab.tactustherapy.com

Send Feedback

With hundreds of thousands of possible exercises in the Virtual Rehab Center, we know not every item is going to be perfect. Audio that isn't clear, videos that don't match, confusing options - we want to hear about it all. We encourage you to report any problems you encounter through the purple Feedback tab on the left side of every screen inside the Virtual Rehab Center. Take a screenshot or video of the problem and send it our way. We'll do our best to fix it as soon as possible.

Contact Us via Email

Start a chat through the in-app help widget or email us directly at vrcsupport@tactustherapy.com. Reply to any email you've received from us and we'll be sure to get back to you.

Join the Professional Facebook Community

All clinicians are encouraged to join our free and private Facebook group to discuss all things speech pathology. Request to join here: https://www.facebook.com/groups/tactusvrc You'll receive replies from the Tactus Team and other clinicians who are using the Virtual Rehab Center.

Send us Mail

As a remote team, we don't have a physical office. But if you need our address, we can receive mail at 300-422 Richards Street, Vancouver, BC, V6B 2Z4, Canada.